Yet another customer who thinks we mind read!
“I don’t live in the property any longer.” She told me, “I want a refund.”
“You didn’t advise us you’d moved. So how are we to know if you don’t tell us?” I asked.
I know this is probably an all time stupid question, as we are so obviously mind readers. Of course we know immediately when our customers are moving address. We often know before they do.
In fact, we are so on the ball with the telepathy, that customers really don’t need to worry themselves about keeping us updated. About anything.