Wrong number

So today I had around 8 or 9 wrong numbers. People ringing our 0800 number because it’s a free phone number, and expecting us to put them through to the company they actually want. They think they are being clever and original. They think no one has ever done this before. I say it’s lazy, it’s begging. It’s ignorant and it’s wasting the time of genuine customers.

Categories: Call Centres

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