Customer for a change…

This last week I have had occasion to deal with a particular DVD rental company.

My normal subscription has not been updated correctly so I of course contacted them to put it right. I explained about the series I was watching not being sent out correctly, and a free disc being sent, which was then incorrectly updated in place of my normal subscription.

Firstly I was sent a standard email explaining about a series not being sent in the correct order, because I hadn’t put it on high priority. It was on high priority.

I answered this by explaining again that my list had been incorrectly updated.

I was then sent a further email apologising & saying they were sending another disc in way on an apology.

I again responded. This time in huge capital letters. Just in case they had problems seeing it.

The third email received from them stated that they were sending the next disc of the series as a special allocation! On top of my normal subscription!

My latest response was to state that I’m not explaining again. They can read my previous emails.

I’ve noticed that all 3 emails from them are signed by someone with a foreign name. Whether these people can’t understand English or whether they can’t be bothered to read, I can’t decide. I could ring, but if they can’t understand written English what hope is there of them understanding me with my Black Country accent?

It will be interesting to see what the fourth email states. I will keep you posted.

Published by Mandee

I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer. EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc. I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example. Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover. The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant. I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings. Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.

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