“I’ve got a parking fine.” She told me.
“Why are you ringing us? We’re an insurance company.” I replied politely. She hung up.
Do plumbing, drainage, boiler cover sound like ‘do you wish to pay your parking ticket’? I think not. Does our recorded message not give the name of our company? Yes. Do I not introduce myself and the company when I answer the call? Yes. Does any of it sound like ‘parking fine/ticket payment’? No. Am I surprised you have a parking ticket? No.