I was asked for quotes today. Four quotes that turned into eight. Ten minutes after giving details of each cover and prices the customer then decided he wanted to get his pen. Why he called for prices without a pen is beyond me. Common sense tells you to write down the price. I then had to wait for him to get his pen, and then spend another ten minutes running through the information again!
Paper Mate Flexgrip Retractable Ball Pen Black – Pack of 5 £3.42