I’m now ranked 7th in the call centre. So that’s definitely improved. Apparently in some conversion areas I’m working at over 200%. That was good news in a day where no sales were happening at all!
I don’t know what the problem was today, but the customers were usually moaning about something. Very few of them were pleasant, and the ones that were nice I couldn’t understand. Took me 5 minutes to understand the postcode one guy was giving me. He had a very strong Scottish brogue. I must have sounded a real idiot asking him to repeat it so often.
I set up a new sale for a customer and asked if she wanted to pay it monthly, quarterly or annually. ‘Yes’, she said. The same customer asked me about cancellation so I gave her the details including the bit about a pro rata refund if she cancelled during the year. ‘How much will that be?’ She asked me. I explained that I couldn’t say as I didn’t know if she would be cancelling or when. ‘Oh. You don’t know.’ She sarcastically replied. Maybe I should have given her the pro rata refund month by month over a 12 month period!
This crap sums up the day completely!
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Published by Mandee
I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer.
EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc.
I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example.
Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover.
The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant.
I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings.
Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.
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