Well here we are again, another full moon and more memorable calls. Take the lady who called me about our plumbing insurance policy…
‘What does it cover?’ She asked me.
I gave her a list of examples and told her that it covered the internal plumbing and the sewerage system, where both the internal drains and the external drains were covered.
‘Does it cover the drain outside?’
‘Yes,’ I answered. ‘Both the internal and the external drains are covered. It doesn’t cover the fresh water supply pipe but the sewerage drain is covered.’ I hoped this was a bit clearer for her.
‘I don’t understand what you mean.’
‘It covers the pipe that takes the waste away from your house.’
‘It’s really not clear.’ She said. ‘I’m really not following you.’
‘It covers the pipe that takes the sewerage from you toilet. The pipe you wouldn’t drink from.’ She understood that.
She then asked how it was paid and could she pay monthly? I explained that she could pay by card or direct debit over the phone, so monthly direct debit was fine.
‘Does that mean that I’ll have to phone every month to pay?’
I had actually decided not to set up anything for this person earlier in the call, due to the questions she was asking me. She clearly did not know what she was doing. She settled for an enquiry pack to be sent out before buying.
Tuesdays calls have been the worst this week. About 90% of the customers have been asking weird and wonderful questions, especially after I’ve already given them the answer. I just hope the rest of the week is better.
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Published by Mandee
I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer.
EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc.
I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example.
Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover.
The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant.
I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings.
Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.
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