The call centre is a well-paid job, but a few of my colleagues also have other jobs. It can be very stressful being on the phones full time, mentally exhausting, especially in the busy periods. Due to regulations from the Financial Conduct Authority we have a lot of important information we need to give customers, which means our average time of setting up a policy is around 15 minutes. Consequently many people work part time and then make up their money with a second part time job.
I work full time and it can certainly take its toll at times. I keep my sanity by reading self-motivation, studying, or working on my hobbies – tarot reading and astrology. As such is here is a totally unashamed plug: