A recent customer began to tell me that she had got a new boiler installed but she wasn’t at all happy. She was the homeowner, but whether she had purchased the boiler herself or had it installed under a government scheme I do not know.
She told me that she didn’t like the look of this boiler. She said it was working perfectly fine, but she did not like the look of it.
‘I want to speak to someone about this boiler.’ She demanded. ‘It looks horrible. I have a photo of it here.’
Well, firstly I can’t see the photo down the phone. Secondly I’m sure the boiler manufacturer will be overjoyed to hear that someone thinks the boiler looks bad. Thirdly, I’m sure the manufacturer will bend over backwards to cosmetically enhance her boiler for her.
I put her through to the manufacturers. I reckon it would make their day.
I wonder if she wanted gemstones added to it, or a smiley face, or perhaps she thought clothes would make it look better?