What Phone Number Did You Call Us On?

I’ve been getting a number of calls from people who should be going through to another department. Because of this I’ve been asking people what number they called us on to find out if they have the incorrect details, or if they can’t be bothered to press the correct option on the phone. One such call yesterday had me ripping my hair out – metaphorically speaking that is.

‘What number did you call us on?’ I asked the customer, who then related her own phone number to me. I asked again in a different way. ‘Which number did you use to phone us?’ She again gave her own number. I asked again in different way, to which she said that she had phoned up last week from her work which was … number. This went on for several minutes, until eventually the penny dropped and I got the answer I was after.

This is not an unusual occurence. We have to ask for the customer’s phone number as part of the security check when they call. The simple question of, ‘Can I take your phone number please?’ is often met with the question, ‘Do you want mine or yours?’

It seems to be getting a lot harder for people to understand a very simple question. There could be a lot of reasons for this, but I put it down to the fact that people aren’t taught to think for themselves. It’s a lot easier to let someone esle do the thinking for them. It often comes from childhood where parents don’t encourage kids to think for themselves because it’s easier to tell them what to do and keep them quiet. The same goes for schools. Kids are told what to do from the moment they are born. They are then expected to obey their parents, school, religion, cultural heritage, etc. This is not healthy for them or the world we live in. We are living in a world that is becoming populated by the brainwashed.


Published by Mandee

I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer. EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc. I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example. Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover. The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant. I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings. Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.

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