I’m sitting watching Daybreak before going into work. They were talking about taking children on holiday during term time. Apparently the authorities are now putting their foot down and saying ‘no’. Holidays during holiday time only. I completely agree with this. When I was kid we went on holiday for two weeks during September. TheContinue reading “Holidays”

What Phone Number Did You Call Us On?

I’ve been getting a number of calls from people who should be going through to another department. Because of this I’ve been asking people what number they called us on to find out if they have the incorrect details, or if they can’t be bothered to press the correct option on the phone. One suchContinue reading “What Phone Number Did You Call Us On?”