Phone Etiquette Part 2

Continued… 6) The Hands Free Lover What’s the point of putting your phone on speaker and standing the other side of the room? It sounds as though you are speaking to a family member. We are only going to say ‘hello’ so many times before we assume you don’t wish to speak to us andContinue reading “Phone Etiquette Part 2”

What Phone Number Did You Call Us On?

I’ve been getting a number of calls from people who should be going through to another department. Because of this I’ve been asking people what number they called us on to find out if they have the incorrect details, or if they can’t be bothered to press the correct option on the phone. One suchContinue reading “What Phone Number Did You Call Us On?”