We frequently get customers ringing us to ask if we have received their applications or registrations. After searching diligently on the computer system we invariably ask: ‘When was it posted?’
We get a variety of answers to this question.
‘I posted it yesterday.’
‘It definitely won’t have got to us yet. Ring us next week.’
‘I posted the form at the weekend.’
‘The post doesn’t work the weekend. Ring us at the end of the week.’
‘I posted it three months ago.’
‘Yes it’s here. You should have had confirmation before now. I’ll get that reprinted for you.’
My favourite was one that came through a few days ago.
‘When did you post it?’
‘I posted it at the same time as several other letters.’
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‘Can you check the form I sent in?’ He asked hopefully. ‘I don’t think I filled it in. I know I filled in the cheque correctly, but I don’t think I filled in the form. Can you check it?’
‘It doesn’t look as though it’s arrived yet.’ I explained. ‘When did you post it?’
‘Half hour ago.’ He told me, rather confidently.
I patiently explained that it would take a few days to reach us, and even the post, as great as it was, could not be collected from the post box, delivered to the sorting office, sorted, checked, placed in the sacks, loaded on to vans, delivered to the correct area of the country, sorted into suburbs, given to the relevant Postie and then delivered to us, all in the space of half hour.
Then again miracles do happen. I don’t think the odds would be too good on this miracle happening though.
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