rocket science

Well here we go again. Christmas barely over and the new year not yet started, but it’s already a matter of rocket science to call us. A very nice man rang to set up a new policy. Told me he’d already spoken to a colleague and he’d had details of the cover to read throughContinue reading “Rocket Science”

Boiler Again!

Yet again boilers are giving people problems. Guy calls and asks if I can cover his boiler. I ask for the boiler details. ‘I don’t know the model’ he says, ‘but I can give you the price’. The price is not going to tell me the make or the model of the boiler. Why isContinue reading “Boiler Again!”