We frequently get comments on our customer service. Fortunately the majority are praiseworthy. We offer a survey after calls so that people can leave a comment on the customer service they have. Our operatives – many of whom have letters after their names – have extremely good comments. Our company is very particular in theContinue reading “Customer Service”
Tag Archives: system
Computer Problems
The call centre computers went down today. Only for a short time so it wasn’t too bad. It happens from time to time. We’re stuck answering the phone but can’t do anything on the system. The managers always come round with the inevitable ‘call-back’ sheets. I very rarely write anything on them. I try toContinue reading “Computer Problems”
