Respect At Work

When you work as a team you’d think that the team members would be respectful towards each other. Two days on the run I’ve had occasion to speak to people about their lack of consideration.

Yesterday we had a new team member join us and after half hour of being on the team the person put his feet up on the desk. Not his desk. This was the desk of someone not in yesterday. I asked him to remove his feet as someone had to sit there afterwards. I then heard him making nasty comments about me to another team member!

You would think that people would understand how unhygenic it is putting dirty feet and shoes on a desk. Especially a desk where someone else normally sits and often eats. I found out today that he had also written over the other persons paper work. What a lovely considerate person.

Call centres are noisy places to work at the best of times, but when people are not busy they start chatting and the noise picks up even more. Trouble is the types of conversations people have, as the customers can invariably hear people talking in the background.

Today I asked someone to speak a bit quieter as the customer I was speaking to could hear the conversation she was having. And, you probably guessed it, I got a load of abuse. The conversation was around a magazine article about sex.

Well we can all have a laugh and a joke but it’s not professional if the customers can hear what is being said, especially when it’s a smutty conversation. A simple request to speak quieter should be respected – you would have thought so anyway. But no.

I got told ‘It’s a call centre. What do expect?’

My simple request to be quieter was met with abuse. I was then called ‘the ****police’! Both myself and another colleague then felt that we had to speak to a manager. It wouldn’t have been taken further if the noise had been reduced.

Well after some of my posts about the professional people I work with and the fact that many of us are qualified in many areas, unfortunately it’s also a fact that there are other people who are not as experienced or as professional. These are the types of people that give call centres their poor reputation.

Published by Mandee

I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer. EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc. I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example. Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover. The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant. I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings. Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.

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