Policy Or Not? That Is The Question

‘Do you have a policy?’ I asked the gentleman who phoned through.

‘Yes.’ He answered. ‘But it’s gone.’

‘What’s gone?’ I asked.

‘The guarantee has gone.’

‘So,’ I queried, ‘are you actually saying that you don’t have a policy?’


I put the question a different way: ‘Do you want to get an engineer under your insurance?’

‘I haven’t got any insurance.’ He said.

Luckily most of our calls are a lot easier. Majority of our customers give us the information we need straight away with no problems. It’s just the occasional call that requires a lot of hard work.

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Categories: Call CentresTags: , ,

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Margaret Road Wednesbury WS10 7QT 07505067286 naturalmatrixtherapy@outlook.com By appointment only, so please contact me to discuss available times.
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