A recent customer told me we had taken money from his account and he wanted to know what it was. He was quite upset that a payment had been taken, however, he had no account with us and was not paying us for anything.
‘But I called the bank and they told me that … had taken a payment!’
‘We are not …’ I advised him. ‘It would be better for you to call them.’
‘I don’t know how to call them. You sort it!’
‘We are not … We do not work with them.’
‘How am I going to contact them? You sort it!’
‘It’s against the law for a company to give details to a third-party, so they will not give me information. If the bank have told you that … have taken a payment then you need to ring …’
‘I don’t have their number. You sort it!’ He was really getting angry at this point.
‘You can get their number from Directory Enquiries or from a phone book.’
‘I can’t do this. You must sort this out for me.’
‘This is … We have not taken payment from you. If … have taken payment then you need to call them. I can’t do it for you. You need to find the number and call them!’
This conversation went on for about 15 minutes. Eventually he got the message and went. I don’t understand why he called us in the first place. We have nothing to do with the company in question. It could be because we are a freephone number so he may have thought that I would put him through to them. Not a chance.


Fifty Shades of Grey: The Unseen Edition [Blu-ray] [2015]


The Theory Of Everything [DVD] [2015]
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Published by Mandee
I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer.
EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc.
I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example.
Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover.
The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant.
I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings.
Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.
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