company – Natural Matrix Therapy

You Sort It!

A recent customer told me we had taken money from his account and he wanted to know what it was. He was quite upset that a payment had been taken, however, he had no account with us and was not paying us for anything. ‘But I called the bank and they told me that …Continue reading “You Sort It!”

Bad Recruitment

This morning I got an email from a well known online job site, offering a job in my department for £2000-5000 more than what I’m on. Well, I read and re-read this email and the job specs. I was furious. As you can probably imagine. I got into work at 7.30am and went straight toContinue reading “Bad Recruitment”

The Right Attitude

As with most companies we have a periodical briefing about how the company is doing. We have a brief talk from several of the directors and get to see some of the innovating ideas that the company has. It’s normally very interesting and the latest one was not disappointing, showing us the technology that theContinue reading “The Right Attitude”

Internet Access

My company recently decided to give the call centre email and internet access. You’d have thought that in the 21st century we would have had this many moons ago. It’s great to get it. We can’t email customers. We can’t use the email for personal use. The managers can send us briefs by email soContinue reading “Internet Access”

Harassment At Work

There’s been a lot of publicity about harassment at various work places. A lot of court cases with a great deal of money being paid out by companies who could have prevented it. It seems with some companies that complaints are of no consequence, and even when a number of people bring the subject upContinue reading “Harassment At Work”

Motivation

We’ve recently joined Yammer at work. This is an internet site very like Facebook, but it’s for companies and their employees. It’s been great for us as our company is very big and international, so Yammer has enabled all of us to be in touch. It’s brilliant to hear how the engineers are doing, andContinue reading “Motivation”

Fun And Games

My company is doing a lot at the moment to improve the conditions at work, and make it more enjoyable for the staff. They’ve got us a table football game, music as we come into work, a pool table, a play station, and a box full of games. And this is only the start. OurContinue reading “Fun And Games”

Financial Year End

We’re now coming up to the end of this financial year at work. This month has not been as busy as it normally is this time of year. I reckon it’s the calm before the storm though. There are mailings going out and they’re pushing certain types of cover this next week, so I’m expectingContinue reading “Financial Year End”

Something Nice

Decided it was about time I wrote something nice, so here it is. My company is looking forward, trying to make things better for its employees. About time. It’s appointed four committees looking at various areas that are sadly lacking. I’m on one of the sub-committees, trying to improve communication throughout the business. The formationContinue reading “Something Nice”