I’ve Been Fired!

After being on suspension for about 6 weeks, they fired me yesterday. I’m no longer bound by their contract so I’ll say what I damn well please now. They said I was rude to a customer and it was gross misconduct. I wasn’t rude at any point of the call. I didn’t swear and IContinue reading “I’ve Been Fired!”

Enjoying The Sun

I’ve been off work for the last two weeks and have enjoyed the sunshine. Looks like summer has finally arrived in the UK. About time too. We’ve had some lovely weather during the last couple of weeks. I’ve sat in the garden working on the laptop and getting a tan. My daughter, who works fromContinue reading “Enjoying The Sun”

Long Term Service

Is it worth staying at a company for more than 5 years? My simple answer is no. Not unless you want to progress into management and climb the ladder of hierarchy. I’ve been at the same company for 12 years. I was asked, in the past, if I wanted to train as a team managerContinue reading “Long Term Service”

The Right People To Work Here

The higher ranks of the company have mentioned recently that they want the right kind of people for the job. Mentioned several times actually. They have also said that anyone who does not have the right attitude should go elsewhere. During a meeting last week where we were discussing what would make the company an evenContinue reading “The Right People To Work Here”

Why Work In A Call Centre?

I began to write a blog about the day to day experience of my working life. I’ve been working at the call centre for over 11 years now and this seemed like a good way of getting rid of stress and of laughing at some of the stupid things that can happen at work. IContinue reading “Why Work In A Call Centre?”

Thinking Positively

It’s often very hard to think positive when you’re at work, something that people in a variety of jobs would probably agree with. I have been trying very hard to be positive these last few months. I’ve found it very easy when I’m at home! Work has been extremely busy of late, and very exhausting.Continue reading “Thinking Positively”