I’ve Been Fired!

After being on suspension for about 6 weeks, they fired me yesterday. I’m no longer bound by their contract so I’ll say what I damn well please now. They said I was rude to a customer and it was gross misconduct. I wasn’t rude at any point of the call. I didn’t swear and IContinue reading “I’ve Been Fired!”

Can’t Speak English. Really?

It’s been a while since I’ve posted due to lots of things going on. Lots of things happening – mostly good. Work is very busy at the moment. If we’re lucky we get chance to breathe. A young chap called me today on behalf of his mom. I told him I needed her permission toContinue reading “Can’t Speak English. Really?”

POWER TO THE PEOPLE!

The British people have spoken! We have shown the country that we have more power than the idiots in the big buildings. This is as important as the vote to leave. We have said: ‘OUR MONEY IS FOR US’ And everybody needs to take note. It’s interesting to see the way various areas have voted.Continue reading “POWER TO THE PEOPLE!”

Eurovision

Yes I watch Eurovision. I’ve watched it every year since 1991. I really don’t know why and I’ve tried to figure it out. You can’t call it riveting TV. We’ve come bottom every year since 1991, so it’s not exactly British pride. But something makes it un-misable TV. So what exactly is the attraction ofContinue reading “Eurovision”

Moving Seats (Or Musical Chairs)

I have to work a certain amount of Saturdays in the call centre, and the last few months my department has been required to sit at other desks. This is because the department downstairs is required to sit upstairs with us, so they are given our desks! That’s right. We have to move elsewhere soContinue reading “Moving Seats (Or Musical Chairs)”

Mother’s Day

Mother’s Day originated in ancient Greece and Rome, where people would celebrate the maternal Goddesses at a Spring ritual. For instance the Goddess Cybele, at the festival of Hilaria. The celebrations would include parades, feasting, games, and offerings in temples. Early historians have mentioned these celebrations as early as 250 years before the noted birthContinue reading “Mother’s Day”

We’re Closed!

Unfortunately I had to work this Saturday. Right at the end of my shift I had a customer ringing to take out a policy that I don’t deal with. I’m not authorised to set it up so would have been in serious trouble if I had done so. However, as I explained to the customer,Continue reading “We’re Closed!”

Do You Know Your Address?

One of the main things we have problems with at work is customers who don’t know their address. You may think I’m joking but sadly I’m not. We get a lot of ‘errmm…’ when we ask for the address. We also get ‘the postcode is w2’. Sometimes we get the whole postcode but still haveContinue reading “Do You Know Your Address?”