I’ve Been Fired!

After being on suspension for about 6 weeks, they fired me yesterday. I’m no longer bound by their contract so I’ll say what I damn well please now.

They said I was rude to a customer and it was gross misconduct. I wasn’t rude at any point of the call. I didn’t swear and I was not aggressive. I couldn’t give the customer what he wanted so he threatened social media. This is a big scare for HomeServe. My crime was that I forgot: ‘Sorry this has happened, but it’s good that you’ve brought it to our attention. Now let me see what I can do.’ Or words to that effect. They call it the ‘Glad, Sure, Sorry’ procedure.

This is classed as giving empathy, which they say I didn’t show. It is not compulsory, as they agreed in my disciplinary. As they said it is ‘a tool that we can use’. Note the word ‘can’. Not should, or must, or have to. No. It’s not compulsory.

They also said that I talked over the customer. I told them that I started talking when the customer had finished and he began talking again before allowing me to finish. He talked over me. They also didn’t like the fact that I said: ‘Can you let me finish?’

When you are trying to explain something and the person you are speaking to ignores you, then I think it is quite feasible to say this! The managers say it when they are speaking to customers or agents. I even heard Theresa May say it to Andrew Marr on the politics show!

I was told that they think I will forget the ‘Glad, Sure, Sorry’ bit again, and as I’m on a final from last year, they were now terminating my employment. Hello? Guess what? I’m human and I make mistakes. Obviously the managers are robotic saintly angels who never, ever, ever make a mistake! Course not. They are so perfect.

So there you go. These are the reasons for me being fired.

Now, just so that people know. I had put in a grievance before being put on suspension. A grievance about the 6 days extra holiday that I was buying. They were taking the payment out of my monthly pay, since October, but had not given me what I was paying for. This is a criminal offence. After many emails and complaining I logged a grievance. It has been ignored. A grievance should be dealt with before someone is fired.

I asked for a copy of notes from a meeting I had last year. Every time I asked for them it was confirmed that I would get them. I never received them. They denied me my legal rights.

I asked for a copy of the notes on certain calls for this year. I was told they would be posted to me. I’m still waiting for them. Denying me my legal rights again.

Our contractual hours changed in December. They sent me 5 letters that were all incorrect. I asked for a correct letter of employment. Never got it. Legal rights denied.

In my disciplinary, once they had told me I was fired, I pointed out these legal breaches and informed them they would be hearing from me. And now that I was no longer employed by HomeServe I would have to sort it out outside the company, with a lawyer. That was when all the excuses started.

I’ve been at that company for 14 years. There have been quite a few people put on suspension recently who have also been there over 10 years. Think of this what you will. I pointed this out in my disciplinary and got a load of excuses.

Rumours are rife. For those readers who know me you now know what has been happening. You can probably guess what will be happening in the future as well. My union rep says I have to take it one step at time. Not a problem.


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Seeing The Doctor

I had cause to make an appointment to see the doctor this past week. Sounds easy doesn’t it? The receptionist offered me a few appoints between 2pm and 4.30pm next week. Politely I declined and explained that I work full time and could they fit me in after 5pm.

‘We close at 5pm.’ I was told. ‘But we do have extended opening on Monday. We shut at 6pm on Monday.’

I work different shits so Monday was of no use to me. I remember hearing something on TV about GP’s opening at the weekend, so I asked her if this was the case.

‘No. We are closed at the weekend.’

‘What are those of us who work full time supposed to do? Die?’ I shouted.

‘Have time off work.’ I was told.

To say I was angry is an understatement. I work and pay National Insurance. NI is supposed to cover medical bills so why can’t I get to see the doctor after work? Why am I limited in the availability of my GP? So if I wasn’t working, if I sat on my backside and did nothing, if I paid no NI, I could have unlimited availability? Let’s hope that Brexit evens up the scales a little.

 

 

 

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EFT

I have two weeks annual leave from today. I’d booked a course on EFT but unfortunately it’s been cancelled. I don’t think they had enough bookings. It’s saved me over £800 – course and hotel fees. However, I was looking forward to doing the course. And it would have been a nice break 😦 It’ll probably be next year before I get the chance, or the money, to try it again.


EFT in Your Pocket: Tapping into Emotional Freedom


Transform Your Beliefs, Transform Your Life: EFT Tapping Using Matrix Reimprinting


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Enjoying The Sun

I’ve been off work for the last two weeks and have enjoyed the sunshine. Looks like summer has finally arrived in the UK. About time too.

We’ve had some lovely weather during the last couple of weeks. I’ve sat in the garden working on the laptop and getting a tan. My daughter, who works from home normally, has joined me. So there we both were working away, in the sunshine, in the garden, with our ice cream. Now this is how work should be. Not sitting in a dark room that feels like a prison cell with freezing cold air conditioning.

I could seriously get used to this life.

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Eurovision

Yes I watch Eurovision. I’ve watched it every year since 1991. I really don’t know why and I’ve tried to figure it out. You can’t call it riveting TV. We’ve come bottom every year since 1991, so it’s not exactly British pride. But something makes it un-misable TV. So what exactly is the attraction of Eurovision? Why is it a party night for so many people?

Is it the many talents that appear on the show? There are times when I can’t help but ask myself: ‘What the hell…?’ I think the attraction of watching the acts is waiting to find out which one looks the weirdest. Which one is the strangest. Which one has the most outlandish costume. Which one has the strangest dance routine.

Is it the humorous comments of the late Terry Wogan, or the sarcastic, cynical, caustic jibes of Graham Norton? Their narration has certainly been entertaining, and at times annoying. Not afraid to voice their own opinions and blatantly say that they dislike an act. But Eurovision would not be the same without them.

Is it the stage sets? Some of them have been pretty spectacular. Some of them crap. The act from Israel this evening was interesting. It looked like a large cannabis leaf lit up under his feet. (Not that I would know what a cannabis leaf looks like. I’m just guessing.) While the Polish set in black and red reminded me of vampires.

Is it the way so many countries in Europe come together one night of the year to show off a talent? Or what they think is talent.

Is it the voting at the end? This never fails to annoy people. It makes me laugh. I think it’s hilarious. The Scandinavian countries voting for each other. Nobody voting for the UK. Countries ostracising countries they don’t like. Like it or not it’s political voting.

Is it the flag waving, cheering Europeans, screaming for their country representatives in the audience? The atmosphere is palpable. Even watching on the TV. I reckon being there in the arena would be an unforgettable experience.

Is it the fact that it’s European and the UK is part of the EU? Well other European countries in the contest are not part of the EU. For instance, Azerbaijan, Israel, Norway, Serbia, Switzerland, Russia, Ukraine, Georgia, Australia. Hang on, that one’s not even found in Europe. Could this be a UK ploy to get votes?

Whatever the reason is it’s addictive viewing. One thing is for sure – if we leave the EU we’ll still be in Eurovision.


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The Good, the Bad and the Wurst: The 100 Craziest Moments from the Eurovision Song Contest


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Mother’s Day

Mother’s Day originated in ancient Greece and Rome, where people would celebrate the maternal Goddesses at a Spring ritual. For instance the Goddess Cybele, at the festival of Hilaria. The celebrations would include parades, feasting, games, and offerings in temples. Early historians have mentioned these celebrations as early as 250 years before the noted birth of Jesus Christ.

It was only much later that the early Christians began to use the festivals to honour Mary, the mother of Jesus.

During the 1600’s, in the UK, Mother’s Day was then taken a bit further. People would attend church to honour Mary, and afterwards children would then give gifts to their own mothers. Hence, Mothering Sunday was born and is still continued to this day.

So when you give to your mom next Sunday, 6 March, please also think of the Goddesses who watch over us.


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For Animal Lovers

Check this out!

https://www.thedodo.com/lions-attack-poachers-1418978378.html?utm_content=bufferb09ed&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Now this is the type of thing I want to see!


Samhain: Rituals, Recipes and Lore for Halloween (Llewellyn’s Sabbat Essentials)


Llewellyn’s 2016 Sabbats Almanac: Samhain 2015 to Mabon 2016


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Halloween Door Poster 6ft X 3ft (Halloween) – Unisex – 6ft X 3ft

Dress The Desk

We’ve begun to dress the desk, or the bay as it is. Our Halloween theme is fortune telling, which has annoyed certain people. See my previous post for more information on that. It seems to be one particular person that is really not liking it.

We’ve chosen a theme for our decorations. We’ve set up a fortune telling scene with two skeletons. I’ve taken in many of my own personal things such as tarot cards, candles, runes, Ouija board, crystal balls, pendulums, etc. It looks really good. There is a prize of pizza for the winning team. As far as we know we are the only team to have a theme for our decorations. So we reckon we have a good chance of winning. Now that will be interesting.

Even though certain people are not wishing to take part it would be very churlish if the rest of the team refused them pizza if we win. I certainly would not say no to them. However, if I hear any comment about ‘halal’ I will explode. It won’t just be any old explosion. It will be of nuclear proportions. But we’ll have to wait and see what happens.


Samhain: Rituals, Recipes and Lore for Halloween (Llewellyn’s Sabbat Essentials)


Llewellyn’s 2016 Sabbats Almanac: Samhain 2015 to Mabon 2016

Halloween 3m Bat Attack – Hanging Bats from Ceiling – Bat Attack Foil Ceiling Hanging Decoration – 3m x 30cm

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Blood Stained White Stockings Halloween Fancy Dress

Refugees or Migrants?

This week we’ve seen some horrible images of babies and children being tear gassed. These people are trying to get away from this kind of barbarism and they’ve walked straight into it. But have they? I mentioned in my last post about the men coming from Pakistan and mixing with the refugees. It’s my opinion that it’s because of these illegal migrants that the genuine refugees are being treated so badly.

Refugees are people fleeing from a war zone, torture, genocide, etc. You’d expect the biggest majority to consist of women, children, elderly, ill, and disabled. But instead what we see is groups of men who look fully able-bodied. In Calais some of them are armed with machetes and are attacking trucks. You’d think that these men would be trying to help their countries get rid of ISIL. You’d think that these men would not be running away but would be trying to help their fellow countrymen.

The media has mentioned that there are women and children travelling alone, and even lone children, amongst the refugees. So it’s even more disgraceful that groups of men are coming from Pakistan to mingle with them. I really hope that they sort them from the genuine people and march them straight back to where they came from.

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Refugees

You would have to be a very hard person not to be moved by the picture of the little boy who drowned. The photo has moved a lot of people around the world. The people who took money from his family have been arrested and will, hopefully, face many years in jail.

We all know that people are leaving Syria and neighbouring countries to get away from the threat of ISIL. But amongst these genuine refugees are those who are taking advantage of what they think is a quick way to get into Europe. So there are many Pakistanis, mainly young men, who are mingling with the refugees in the hope of getting to Europe without the proper protocol. The authorities are faced with the question of whether to spend the vast amount of time and money needed to sort out the fake from the real, or to just accept them all regardless.

These fake refugees are putting the lives and well-being of the genuine people at risk. We’ve all seen the refugees being given food and clothing as they have none – but some of this is going to people who are migrants not refugees. These scoundrels are taking food that is badly needed by people – often children – who fled a war-torn country.

Someone said to me that this is human nature – to take advantage. I say that we all know right from wrong and this is very wrong. These people should be ashamed of themselves putting these vulnerable people at risk. They are no better than these monsters who are overcrowding unbalanced boats.

Then there is the question of the root cause of the matter. Should the military of Western countries be used to wipe ISIL off the map? Many people would say yes because of the atrocities they are committing. But wouldn’t this be against our own fundamental rights of ‘freedom of speech’, ‘freedom to worship how we choose’, ‘freedom to believe in what we choose’? Where do we draw the line between ‘freedom’ and ‘going to far’?

Many Muslims in this country say that ISIL propaganda is not true Islam. Indeed there are Islamic countries that are fighting the ISIL threat. There are many people, both Muslim and non-Muslim, who are having their freedom took away. There are people being sold into sexual slavery or murdered because they won’t convert to ISIL ideology, and this includes Muslims. People are terrified that their children will be taken so they are choosing to flee their homes on overcrowded boats in the hope that someone in the West will help them.

Which brings up another question. Is it really a matter of religion for ISIL, or is it more about power and money? Power over people using fear and manipulation. Making money from selling children into sexual slavery. We are living in the 21st century. We know that we are all connected, all living on one planet, breathing the same air, eating the same foods. We should not be allowing this type of horrendous activity. We should all be standing up against it and if that means blowing ISIL off the map then so be it. No one should have to live in this type of fear.

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Good News For Animal Lovers

BREAKING NEWS: Bear bile replacement breakthrough in China

06 August 2015

Taken from:
https://www.animalsasia.org/uk/media/news/news-archive/bear-bile-replacement-breakthrough-in-china.html

Hopes for an end to China’s bear bile farms have been boosted as Chinese manufacturer Kaibao Pharmaceuticals announced it has successfully synthesised a substitute for use in traditional medicine.

Animal welfare charity Animals Asia is calling it a step that could eventually save thousands of protected moon bears from farms.

In addition, with Kaibao’s project being backed by the Chinese government – Animals Asia believes it shows a clear intent at the highest levels to move away from the current extraction of bile from bears. This is also in accordance with statements by China’s President Xi Jinping to create an “eco civilisation” and a “green China”.

State-run media Wen Hui News this week ran a prominent article on the breakthrough acknowledging the current format of bear bile production as incompatible with animal protection and conservation.

Wen Hui News reported:

“In recent years, some bear species numbers have been reduced due to the bear bile trade, and the emergence of bear bile farming cannot serve as a sustainable solution to medicines made from animals. The medical field is faced with an ethical dilemma between animal protection and human needs.”

“Kaibao Pharmaceuticals’ project, first announced last year, is heavily backed by state funds having attracted more than US$1.8 million in government funding.”

Animals Asia founder and CEO, Jill Robinson MBE said:

“This project has the potential to drastically scale back China’s bear bile industry by providing an alternatively-sourced product that traditional medicinal practitioners and patients are happy to use.

“The fact that it is government-funded and sanctioned is hugely important. It shows that both businessmen and policy makers have realised there is no future in bear bile farming and are actively seeking ways to make it obsolete.”

While ursodeoxycholic acid, the active ingredient in bear bile, has long been artificially produced around the world for use in health care, the entire chemical make up of bear bile has never been successfully synthesised.

Kaibao Pharmaceuticals is currently the number one consumer of bear bile purchasing around 18 tonnes of powdered bile annually, approximately half of all purchased. The new artificial bear bile is created using poultry bile.

Over 10,000 bears are currently believed to be held on industrial scale bile farms around China. The animals are kept in highly unsuitable conditions with little regard for their welfare and endure regular bile extraction.

Hong Kong-based charity Animals Asia runs two bear sanctuaries for bears rescued from the bile industry. Since 1998, the NGO has rescued over 500 bears and offers them a lifetime of care in rescue centres in Chengdu, China, and Tam Dao, Vietnam. They have been campaigning to end bear bile farming for over 17 years.

Dave Neale, Animals Asia’s Animal Welfare Director said:

“For those of us who choose to live cruelty free lives – pharmaceuticals offer their own dilemma. Not just for our own use but also for the people we care for. The vast majority of mass-produced drugs contain either animal products or are tested on animals.

“The campaign to make medical and pharmaceuticals industries cruelty free is a global one. The pragmatic view in this case is it’s unlikely chickens will be killed specifically for these drugs as chicken bile is already available as a byproduct of meat processing – while its introduction is likely to help end the suffering of thousands of bears.

“With that in mind we welcome this move by Kaibao and the Chinese government as a step in the right direction. Clearly we also believe that all industries worldwide utilising animals, ultimately have to go further. In that respect pharmaceuticals join a long list of products including food, cosmetics and clothing – but what we are seeing here is undoubtedly progress.

“While it would make little economic sense to breed chickens specifically for bile – should that ever prove to be the case then obviously our position would change.”

Find out more here:
https://www.animalsasia.org/uk/media/news/news-archive/bear-bile-replacement-breakthrough-in-china.html

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Margaret Road Wednesbury WS10 7QT 07505067286 naturalmatrixtherapy@outlook.com By appoint only, so please contact me to discuss available times.
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