We are non-advised sales at my company. This means that we cannot give advise on the suitability of a product for a customer. We can ask questions to try and point the customer in the right direction, or to perhaps jog their mind, but ultimately it has to be the customer’s decision on whether somethingContinue reading “Non-Advised Sales”
Tag Archives: sales
Why Work In A Call Centre?
I began to write a blog about the day to day experience of my working life. I’ve been working at the call centre for over 11 years now and this seemed like a good way of getting rid of stress and of laughing at some of the stupid things that can happen at work. IContinue reading “Why Work In A Call Centre?”
I had a very nice gentleman phone me today. A professional person from a respected profession. He was ringing about a particular policy we offer. I’ve been very careful not to mention the company I work for during my blogs, or say anything that could relate to the company. People who work there obviously spotContinue reading “Stupidity”
November And December Chaos!
Well it’s that time of the year again. The month when companies want everything all at once. When they have loads of offers/sales and try to succeed in getting everything at once. My company is no exception. It’s total chaos. November and December chaos. We’ve got mailings galore going out. Offers on the internet too.Continue reading “November And December Chaos!”
Another Day In Earthly Purgatory
Actually it wasn’t all that bad today. I even had my photo taken and my ID pass replaced. It’s not brilliant but it could have been far worse. My old one was extremely scratched and I most certainly don’t have wrinkles that bad. I had yesterday off. It was my birthday. There was no wayContinue reading “Another Day In Earthly Purgatory”
I frequently get people phoning up asking me what the price is of the policies on the internet. Not a strange request in itself, but many of them inform me that they have the web site up in front of them at the same time. The price is is in very large figures. Very clearlyContinue reading “Internet Sales”
My Attitude Stinks
I work for a non-advised sales company. This means that I cannot advise a customer what is suitable for their needs. I actually think that this is the best sales method. Afterall, as a customer, you should know what is best for yourself and your home, and not rely on someone else to tell you.Continue reading “My Attitude Stinks”