Terms And Conditions

We often send the terms and conditions out with our mailing packs so that customers can read the two page document that gives them full information about a product. They then know exactly what they are buying before calling us. I asked a customer if she had received the terms and conditions from us, regardingContinue reading “Terms And Conditions”

Non-Advised Sales

We are non-advised sales at my company. This means that we cannot give advise on the suitability of a product for a customer. We can ask questions to try and point the customer in the right direction, or to perhaps jog their mind, but ultimately it has to be the customer’s decision on whether somethingContinue reading “Non-Advised Sales”

Marketing

I decided to dedicate this blog to the hard-working marketing department. These dedicated people who spent several years slogging away at university. These wonderful university graduates thoughtfuly produce the literature that appears in our mailings and advertisements. They painstakingly and dedicatedly stoop all day long over the designs. They pour their heart-felt souls into producingContinue reading “Marketing”