It’s too busy at work at the moment. Don’t even have time to breathe never mind think about what I’m doing. As usual they’ve sent the mailings out all at once instead of staggering them. At the same time they’ve put out media advertisements. Now we are inundated. It would be good for the companyContinue reading “Too Busy”
Tag Archives: busy
Financial Year End
We’re now coming up to the end of this financial year at work. This month has not been as busy as it normally is this time of year. I reckon it’s the calm before the storm though. There are mailings going out and they’re pushing certain types of cover this next week, so I’m expectingContinue reading “Financial Year End”
Tricks of the Call Centre
We’ve been very busy of late in the call centre. Almost at the end of the financial year so the company is trying to make as much money as possible. Trouble is there are not enough agents to handle the call volume. We are frequently getting call queues of double figures. The company gets finedContinue reading “Tricks of the Call Centre”
