discrimination

My company has now decided to have a live stream of director interviews. It’s a great idea. Gives us an idea of what is going on with the company. However, those of us in the call centre have no sound on our computers. The company seems to think that we would be stupid and useContinue reading “Discrimination”

Discrimination?

Earlier today a customer fired a policy number at me without giving me chance to make a note of it. I asked her to repeat it a bit slower. She did the same thing. I explained that she had a strong accent and I again asked her to repeat it a bit slower. A simpleContinue reading “Discrimination?”