Admin at the Call Centre

I paid a visit to our admin department today. This is a very rare occurance. It was done to try and improve communication between departments. What an eye opener it was too… In the call centre we often view admin as a basic department where application forms are processed and cheques banked. It was niceContinue reading “Admin at the Call Centre”

Big Brother Is Watching You

As my job involves taking phone calls to make the company money it’s not surprising that they want me to take as many calls as possible. To this extent I, and my colleagues, are watched or monitored. We are allowed a specific amount of time for lunch, break, and personal. Personal time can only beContinue reading “Big Brother Is Watching You”