Email

Further to my recent blog about positive future developments, the company has now decided to enable the call centre to test out having email.

You may wonder why we don’t have email. We do too. In this day of modern technology you’d have thought that we should be able to email documents to customers. Or at least any normal thinking person would.

The company feels that the call centre staff will abuse the email. The rest of the company have email, but of course, there is no possible way that they would ever be guilty of abusing it.

Anyway, before I climb onto my ever-ready soapbox, they asked us for reasons why we thought we should have email. This had to be a maximum of 100 words?! I duly went around my team to get feedback, to be greeted by some extremely sound reasons/comments, but also the stupidity of ‘I don’t think we should have it’. These people should either go back to primary school or back to the slave-trading days when they weren’t allowed to be free thinking.

I put together a proposal. I think it was around 100 words. It looked it. I didn’t bother counting. The managers said I stated the facts very well, especially when mentioning the little details about all the bits of paper we have lying around, which is against FSA regulations. Can’t forget the FSA now can I? That would be sacrilege.

So we’re now waiting to see if my short proposal bears fruition. I’ll keep you posted. By blog, not by email.

Published by Mandee

I'm an EFT practitioner, Matrix Reimprinter, Colour Therapist, Reiki Healer, Tarot Reader, And Astrologer. EFT (Emotional Freedom Technique) was pioneered by Gary Craig, tapping on acupressure points to help a person heal themselves. It proved to be extremely effective and has been taken up by many people worldwide. The therapy was taken further by Karl Dawson who found it very effective to enable the client to access memories, many hidden, sometimes pre-birth. By accessing the memory in the matrix the client is able to identify the root of problem areas, and with the help of the practitioner address the initial cause of trauma, phobias, addictions, pain, etc. I also use colour therapy and reiki as separate therapies, but they also work well together. It's no coincidence that nurses wear blue - blue is a very calming and relaxing colour. Just the thing you need when recovering. Too much blue, however, can lead to withdrawal and in some cases depression. We've all heard the term: 'I'm having a blue day'. This is just one colour example. Reiki is a very relaxing complementary healing technique that originated in the East. It is used worldwide as an effective therapy. The practitioner allows universal energy to flow through them into the client, to help the client recover. The therapies mentioned above are complementary. In orders words they can be used alongside modern medical practices. I do not diagnose or prescribe. Diagnosis and medication is dealt with by your GP or hospital consultant. I've been reading the tarot and runes for over 30 years both in the UK and internationally. I'm also a member of the Astrological Association of Great Britain after studying astrology through the Mayo School of Astrology. I offer Natal Charts, Reports, and Readings. Please note: Tarot and astrology is for guidance only. The reading or report will not make decisions for you and should not be used as a substitute for professional advice.

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