Further to my recent blog about positive future developments, the company has now decided to enable the call centre to test out having email. You may wonder why we don’t have email. We do too. In this day of modern technology you’d have thought that we should be able to email documents to customers. OrContinue reading “Email”
Tag Archives: blogging
Mystery Shoppers
We’ve had a mystery shopper phoning us at work. I’ve spoken to him a few times, and so have some of my colleagues. We know it’s the same person as he always asks us to comment on our main competitor! Each time he phones he’s asking about a different policy. Usually one that’s on theContinue reading “Mystery Shoppers”
Weekend Off!
Yes! I’ve got the weekend off! This is a rare occurence so far this year. I aim to put my feet up and chill. One thing I’ve noticed as soon as I got up this morning, is that my throat is not sore. The last two days my throat has felt like it’s been washedContinue reading “Weekend Off!”
