Author Archives: Mandee

The last two days something strange has happened at work. It’s happened around the same time each day – early afternoon. While we’ve been busy speaking to our customers we’ve heard the loud, high-pitched ding-dong of an intercom alert. You’re probably thinking what’s so strange about this? Well, simple answer. We haven’t got an intercom!Continue reading “Ding Dong”

A customer asked me today, to top up her prescription pills. Not sure why she thought an insurance company could do this for her though. I wanted to tell her that it was me that needed the pills. After dealing with a toffee-nosed snob, a multitude of wrong numbers, swearing, people wasting my time, badContinue reading “Prescription Pills?”

Mind Blank!.

My mind is blank today, so here’s a quote fron Ayn Rand: “The question isn’t who is going to let me; it’s who is going to stop me.”

At last! The sixth contact from the DVD rental company admits that they made a mistake! It doesn’t state that they’ve put it right. We shall see…

Well I’ve now had my fifth contact from the DVD rental company. Yet another foreign name. This time the problem I’m having is at least being referred to. My last communication to them was to lodge a complaint about the four people I’d already had dealings with. If they can’t even bother to try toContinue reading “Update as a customer…”

This last week I have had occasion to deal with a particular DVD rental company. My normal subscription has not been updated correctly so I of course contacted them to put it right. I explained about the series I was watching not being sent out correctly, and a free disc being sent, which was thenContinue reading “Customer for a change…”

Had a nice day off work today. Feels like it doesn’t happen very often.