We’re having a lot of changes at work at the moment. There were briefings given out last week while I was on leave, so I’ve yet to get the full details. I have been given a brief overview by our lead agent, and also the opinions of my colleagues. I seem to be getting differentContinue reading “Chinese Whispers”
Category Archives: Call Centres
Big Brother Is Watching You
As my job involves taking phone calls to make the company money it’s not surprising that they want me to take as many calls as possible. To this extent I, and my colleagues, are watched or monitored. We are allowed a specific amount of time for lunch, break, and personal. Personal time can only beContinue reading “Big Brother Is Watching You”
Spare Room
I’ve decided to sort out the spare room. Got rid of the bed sofa today. It came in useful a few times, but it was so big and heavy. I had a hard time moving it around the room to clean, never mind putting it up and down. I had it a few years ago,Continue reading “Spare Room”
Hayfever
Hayfever – I hate it. My parents would go camping at the weekends, when I was a kid, and I remember screaming in agony as my eyes felt like they were cut to ribbons. Eventually they took me to the doctors. I was diagnosed when I was about 5 or 6. Since then I’ve triedContinue reading “Hayfever”
Event Free Day
At long last I’ve had an event free day since last Saturday. I just hope I’m not speaking to soon as it’s only the afternoon. Since Saturday there’s been two head injuries, a hospital visit, the boiler being condemned, the cat dying. It was my boiler, but the other things happened to family and neighbours,Continue reading “Event Free Day”
Rest In Peace Branston
I’ve got new next door neighbours. I say new but they actually moved in over a year ago. I don’t see them that often as I work full time. It’s normally to either take parcels or to fetch parcels, or a quick hello if they’re outside when I’m going to work. I have been seeingContinue reading “Rest In Peace Branston”
Cinema
Treated myself to the cinema today being as I’m on leave. Went to see the new Star Trek movie. Saw the first one at the cinema too. Have to say that it was very good. I was bought up with the original Star Trek series. Giving my age away a bit here I know. TheContinue reading “Cinema”
Annual Boiler Service
I had my boiler serviced today. Apparently there’s a hole in the flue so the engineer says it is unsafe. It’s now been condemned. It’s had the death sentence. It’s time is well and truly up. Luckily I have electric heaters, not that I’m going to need them at the moment. I hope I won’tContinue reading “Annual Boiler Service”
Annual Leave
I’m now on leave for a week. Not going away anywhere, but I have plenty planned. I had to book this week off last year, as I did for all my annual leave. One of the problems of working in a call centre is the unavailability of annual leave when you want it. When itContinue reading “Annual Leave”
Change of Address
Why don’t people advise us when they move? I found a policy for a customer who had moved out of the property 8 years ago. The customer had not informed us, but a refund was expected. My company will probably refund the amount since the customer left the property. But why should we? Personally IContinue reading “Change of Address”
Natural Matrix Therapy 