I paid a visit to our admin department today. This is a very rare occurance. It was done to try and improve communication between departments. What an eye opener it was too… In the call centre we often view admin as a basic department where application forms are processed and cheques banked. It was niceContinue reading “Admin at the Call Centre”
Tag Archives: call centre
The Call Centre
The second episode of The Call Centre is on. This time they’re having a competition to find the best call centre voice in Wales. The winners face will be on the side of the buses! We don’t have this competition in England. Don’t know why. Nev, the manager has picked a hymn for them toContinue reading “The Call Centre”
Professionalism
Well I watched ‘The Call Centre’. It’s repeated tonight if anyone missed it. I have to say that I was rather surprised at a few things that were said on the show. The manager likes to keep everyone happy. This is really good thing and he is absolutely right – if you are happy inContinue reading “Professionalism”
The Anti-Climax Of A Celebration
I’m looking forward to watching the TV program ‘The Call Centre’ tonight. The trailers look interesting. Lots of fun and games. If it’s anything like our call centre there will be a lot of things going on specifically for the cameras. I shall keep my comments until after I have seen the show. We haveContinue reading “The Anti-Climax Of A Celebration”
Yet Another Lawyer
Our call centre seems to be a beacon for wannabe lawyers. Not sure why. I sometimes wonder if they have plans to sue the company, for something. Not sure what. Over the years I’ve been working there I’ve seen the comings and goings of several lawyers. Some of them are fully qualified while others areContinue reading “Yet Another Lawyer”
The Customer Is Not Always Right
We’ve recently had a boiler promotion on at work. A promotion that ended at 5pm 02 april. The ending time and date was stated clearly on company website and on any advertisements, but of course we had people trying to take out the promotion today! They tried almost everything with me. Trying to make meContinue reading “The Customer Is Not Always Right”
Natural Matrix Therapy 