When buying a large expensive item it’s common place to do your research and you check out all the details of it before buying. You look at the model and what it’s capable of, it’s capacity, what it’s powered by, etc. Whether it’s a house, a car, a boiler, a washer, a computer, or anyContinue reading “Buying Expensive Items”
Tag Archives: appliance
A Photo!
‘Can I take the model of the boiler please?’ I asked the gentleman who called in to register his new appliance. ‘I don’t know the model, but my wife has sent me a photo.’ He told me sincerely. Well how exactly am I going to register a boiler from a photo held by a customerContinue reading “A Photo!”
Registering A Guarantee
A customer called me to register the guarantee on a new appliance she had. I informed her that I’d need a few details to register it. I asked for the model of the appliance. ‘Don’t you have that? I thought all the details would be on your system.’ She said. I answer the call byContinue reading “Registering A Guarantee”