Mandee

Complaint

I’ve just had a customer complain about me heavy breathing. I have a cold! The company has upheld the complaint!

The call centre is a well-paid job, but a few of my colleagues also have other jobs. It can be very stressful being on the phones full time, mentally exhausting, especially in the busy periods. Due to regulations from the Financial Conduct Authority we have a lot of important information we need to give customers,Continue reading “Other Jobs”

Here’s Another Nice Story

I found this on the web and thought it was a lovely story. There was no author’s name on it, so I don’t know where it’s from originally. Boy Giving Blood There was a story of a little girl named Liza who was suffering from a disease and needed blood from her five-year-old brother, whoContinue reading “Here’s Another Nice Story”

The Story Of The Butterfly

Here’s another motivational story: http://www.motivationalwellbeing.com/motivational-stories.html Kevin Ngo The Story of the Butterfly A man found a cocoon of a butterfly. One day a small opening appeared. He sat and watched the butterfly for several hours as it struggled to squeeze its body through the tiny hole. Then it stopped, as if it couldn’t go further.Continue reading “The Story Of The Butterfly”

Getting Annoyed Again

The last few months I’ve been focussing on feeling positive and looking at the good side of things, however today I found myself getting annoyed again. We have to have product training and assessments on the products the company offers, before we are allowed to sell them or set them up. Financial Conduct Regulations. ThereContinue reading “Getting Annoyed Again”

The Bank Of You

Here’s another bit of motivation for anyone who needs it, likes it, shares it, wants it, or can’t get enough of it. I don’t know the source of this. It was again posted by my coach on Yammer. I don’t know if he is the author or whether he got it from elsewhere. If anyoneContinue reading “The Bank Of You”

Motivation

We’ve recently joined Yammer at work. This is an internet site very like Facebook, but it’s for companies and their employees. It’s been great for us as our company is very big and international, so Yammer has enabled all of us to be in touch. It’s brilliant to hear how the engineers are doing, andContinue reading “Motivation”

Something Good To Share

I like this so thought I’d share it. This is the Optimists Creed, written by Christian D Larson (1874-1954) I promise myself… To be so strong that nothing can disturb my peace of mind. To talk health, happiness, and prosperity to every person I meet. To make all my friends feel that there is somethingContinue reading “Something Good To Share”

Half Way Through The Week

We’re half way through the week and it’s busy, busy, busy. Horrible. I got back to work on Monday to find that I’d forgotten to give a customer some information, on a call at the beginning of the month, hence a failed call. Not good. Crap in fact. It’s only Wednesday and I feel exhausted.Continue reading “Half Way Through The Week”

Back To Work Tomorrow

I’ve had a lovely week off but it’s back to work tomorrow. Don’t want to go in! I’ve had so much to do at home and I’ve not finished. I started the painting in the bedroom. I’ve done about 1/3 of it so far. I’ve also been moving furniture upstairs and going through a lotContinue reading “Back To Work Tomorrow”