Mandee

I Don’t Know What My Water Pipes Are!

This was a new one today. I have often had customers who don’t know the difference between the drain and clean water supply pipe, but this was a customer who didn’t know what the water pipes were. This person was a homeowner. They had purchased a property. Or maybe someone had purchased it for them.Continue reading “I Don’t Know What My Water Pipes Are!”

I Don’t Know Why I’m Calling!

A very nice lady called me today. ‘How can I help you?’ I asked her. ‘I don’t know’ was the reply. I was stunned into silence. Gobsmacked. Speechless. Stupified. You get the picture? Why phone a company if you don’t know what you want them for? She must have looked up the number, surely? OrContinue reading “I Don’t Know Why I’m Calling!”

Life and Death

So many people are talking about the death of Maggie Thatcher at the moment. Seems that a lot of people really didn’t like her as a person. Personally I think this is a stupid attitude. I can’t stand the conservatives, but she was a very good leader. Maggie Thatcher wasn’t afraid to stand her ground.Continue reading “Life and Death”

Uneventful

A nice uneventful day at work today. No stupid people phoning. A couple of people who couldn’t be bothered to read all the information we had sent them, but that’s just normal. Nothing untoward. Pretty quiet really. We get days like this every so often. I wish they would happen more frequently. It’s actually quiteContinue reading “Uneventful”

Boiler Again!

Yet again boilers are giving people problems. Guy calls and asks if I can cover his boiler. I ask for the boiler details. ‘I don’t know the model’ he says, ‘but I can give you the price’. The price is not going to tell me the make or the model of the boiler. Why isContinue reading “Boiler Again!”

Cataracts

Well, after spending 7 hours in the city today I am now sitting typing this, with my feet on a massage cushion, a DVD on, and a glass of Baileys. The washer is on so I will soon have to start ironing 😦 If I want to be able to wear clothes at work, thatContinue reading “Cataracts”

Weekend Off

No work this weekend, thank goodness! I can sit back and chill! Or get drunk. Decisions, decisions…

Grand National Sweepstakes

The usual Grand National sweepstakes were being held at work today, with the usual ‘religious’ people avidly discussing it. I refused to take part as normal. I think this spectacle is disgusting. How many lives have to be lost before something will be done to end it? Because it’s horses that are dying many peopleContinue reading “Grand National Sweepstakes”

Maternity Leave

One of my colleagues leaves tomorrow to begin maternity leave. She will be the second in two months. Our team is starting to get a reputation of pregnant women. There are wagers now on who will be the next to fall pregnant. You can count me out. I have one already born by c-section. IContinue reading “Maternity Leave”

The Customer Is Not Always Right

We’ve recently had a boiler promotion on at work. A promotion that ended at 5pm 02 april. The ending time and date was stated clearly on company website and on any advertisements, but of course we had people trying to take out the promotion today! They tried almost everything with me. Trying to make meContinue reading “The Customer Is Not Always Right”