We were given information at work today that we should have had at least a week ago, in most cases, but 3 months ago in one case. Price changes that went live yesterday. DPA changes that went live last week. Changes to certain policies that went live 27 March for the first stage, and 1Continue reading “Late Information”
Tag Archives: DPA
Children
A lady phoned me today after receiving a mailing from us about one of our policies. I could hear her children crying in the background. It also sounded like they were being smacked. They were crying properly, not the moaning crying that kids do to get their own way. The lady wanted to set upContinue reading “Children”
Your Address
If you phone me up at the call centre one of the things I will ask you for is your address. This is part of the Data Protection which we have to comply with. About 30% of the answers I get are the actual address. That is the full address. The other 70% is anythingContinue reading “Your Address”
