Call Centres – Page 10 – Natural Matrix Therapy

Getting There

I’m actually getting the hang of it. I’ve just spent the whole of my Saturday night going backwards and forwards trying to get somewhere. I know I’m a sad person. But I think I’m starting to get there!

Fun And Games

I’m Having fun and games today trying to figure out how to use this site to it’s full advantage. I’m not doing very well. It would certainly help if I knew more about the codes, links, and all the other jargon. I’m learning a bit at a time so hopefully I’ll get there at someContinue reading “Fun And Games”

Too Busy

It’s too busy at work at the moment. Don’t even have time to breathe never mind think about what I’m doing. As usual they’ve sent the mailings out all at once instead of staggering them. At the same time they’ve put out media advertisements. Now we are inundated. It would be good for the companyContinue reading “Too Busy”

Respect At Work

When you work as a team you’d think that the team members would be respectful towards each other. Two days on the run I’ve had occasion to speak to people about their lack of consideration. Yesterday we had a new team member join us and after half hour of being on the team the personContinue reading “Respect At Work”

Script Changes

Yet again we have script changes. The be all and end all gospel of the call centre has again been changed. Don’t get me wrong, this is a good thing this time. Because we are regulated by the Financial Conduct Authority (what a mouthful) we are obligated to give a certain amount of information toContinue reading “Script Changes”

Have a Lovely Sunday

Harassment At Work

There’s been a lot of publicity about harassment at various work places. A lot of court cases with a great deal of money being paid out by companies who could have prevented it. It seems with some companies that complaints are of no consequence, and even when a number of people bring the subject upContinue reading “Harassment At Work”

Thinking Positively

It’s often very hard to think positive when you’re at work, something that people in a variety of jobs would probably agree with. I have been trying very hard to be positive these last few months. I’ve found it very easy when I’m at home! Work has been extremely busy of late, and very exhausting.Continue reading “Thinking Positively”