Mandee

Spare Room

I’ve decided to sort out the spare room. Got rid of the bed sofa today. It came in useful a few times, but it was so big and heavy. I had a hard time moving it around the room to clean, never mind putting it up and down. I had it a few years ago,Continue reading “Spare Room”

Hayfever

Hayfever – I hate it. My parents would go camping at the weekends, when I was a kid, and I remember screaming in agony as my eyes felt like they were cut to ribbons. Eventually they took me to the doctors. I was diagnosed when I was about 5 or 6. Since then I’ve triedContinue reading “Hayfever”

Event Free Day

At long last I’ve had an event free day since last Saturday. I just hope I’m not speaking to soon as it’s only the afternoon. Since Saturday there’s been two head injuries, a hospital visit, the boiler being condemned, the cat dying. It was my boiler, but the other things happened to family and neighbours,Continue reading “Event Free Day”

Rest In Peace Branston

I’ve got new next door neighbours. I say new but they actually moved in over a year ago. I don’t see them that often as I work full time. It’s normally to either take parcels or to fetch parcels, or a quick hello if they’re outside when I’m going to work. I have been seeingContinue reading “Rest In Peace Branston”

Cinema

Treated myself to the cinema today being as I’m on leave. Went to see the new Star Trek movie. Saw the first one at the cinema too. Have to say that it was very good. I was bought up with the original Star Trek series. Giving my age away a bit here I know. TheContinue reading “Cinema”

Annual Boiler Service

I had my boiler serviced today. Apparently there’s a hole in the flue so the engineer says it is unsafe. It’s now been condemned. It’s had the death sentence. It’s time is well and truly up. Luckily I have electric heaters, not that I’m going to need them at the moment. I hope I won’tContinue reading “Annual Boiler Service”

Annual Leave

I’m now on leave for a week. Not going away anywhere, but I have plenty planned. I had to book this week off last year, as I did for all my annual leave. One of the problems of working in a call centre is the unavailability of annual leave when you want it. When itContinue reading “Annual Leave”

Change of Address

Why don’t people advise us when they move? I found a policy for a customer who had moved out of the property 8 years ago. The customer had not informed us, but a refund was expected. My company will probably refund the amount since the customer left the property. But why should we? Personally IContinue reading “Change of Address”

Internet Sales

I frequently get people phoning up asking me what the price is of the policies on the internet. Not a strange request in itself, but many of them inform me that they have the web site up in front of them at the same time. The price is is in very large figures. Very clearlyContinue reading “Internet Sales”

The Call Centre

The second episode of The Call Centre is on. This time they’re having a competition to find the best call centre voice in Wales. The winners face will be on the side of the buses! We don’t have this competition in England. Don’t know why. Nev, the manager has picked a hymn for them toContinue reading “The Call Centre”