We’re half way through the week and it’s busy, busy, busy. Horrible. I got back to work on Monday to find that I’d forgotten to give a customer some information, on a call at the beginning of the month, hence a failed call. Not good. Crap in fact. It’s only Wednesday and I feel exhausted.Continue reading “Half Way Through The Week”
Category Archives: Call Centres
Back To Work Tomorrow
I’ve had a lovely week off but it’s back to work tomorrow. Don’t want to go in! I’ve had so much to do at home and I’ve not finished. I started the painting in the bedroom. I’ve done about 1/3 of it so far. I’ve also been moving furniture upstairs and going through a lotContinue reading “Back To Work Tomorrow”
Annual Leave
I’m on leave this week. Yippeee! Not going any where, but I do have gardening and painting to be getting on with. And putting my feet up. And chilling. I’ve got a nice package of leave. I’ve got the company 25 days and then I’ve been able to buy an extra 6 days. It meansContinue reading “Annual Leave”
Back To The Grind
Just been on holiday, but it’s back to the grind on Monday. Had a lovely week down Somerset but couldn’t get any internet connection. Went on one of those cheap Sun holidays at a well known park. Great for kids. Entertainment is great for the kids. The adult entertainment is also more suitable for theContinue reading “Back To The Grind”
Summer Solstice
Today is the Summer Solstice, longest day of the year. I was up early to see the sun coming in. It was beautiful and well worth it. The ancients certainly knew a thing or two. Their veneration of the sun is definitely worth continuing. Seeing it coming up and bathing everything in gold is aweContinue reading “Summer Solstice”
Fun And Games Second Instalment
After being told that our team is Ecuador, in the company incentive, it now turns out that we are Holland. We found this out the next day, or two days later in my case as I has a day off work. I bet illegal immigrants wished they could change nationality that quick! As for theContinue reading “Fun And Games Second Instalment”
More Fun And Games
Well we’re now at the start of World Cup mode. The country will be going nuts and sane people will be ripping out their hair in handfuls. The matches are on late so we won’t be watching them at work – yes we normally do. However, we are having fun and games over the worldContinue reading “More Fun And Games”
Fun Day
The company threw a garden party and fun day this week. It was a very nice atmosphere. There were sandwiches, burgers, cakes, chocolates and crisps. There were games both in the call centre and outside. It was a lovely day and the sun was shining. We were able to eat our burgers outside in theContinue reading “Fun Day”
Late Information
We were given information at work today that we should have had at least a week ago, in most cases, but 3 months ago in one case. Price changes that went live yesterday. DPA changes that went live last week. Changes to certain policies that went live 27 March for the first stage, and 1Continue reading “Late Information”
Verbal Warning
A couple of months ago I was pushed over the edge by an irate customer. Not a good thing to happen. The customer wanted to vent feelings of frustration and I was the unlucky person who answered the call. I was asked to explain what she should do when something wasn’t covered under the policy.Continue reading “Verbal Warning”
Natural Matrix Therapy 