job – Natural Matrix Therapy

Bad Recruitment

This morning I got an email from a well known online job site, offering a job in my department for £2000-5000 more than what I’m on. Well, I read and re-read this email and the job specs. I was furious. As you can probably imagine. I got into work at 7.30am and went straight toContinue reading “Bad Recruitment”

Call Centre Hassles

We have many hassles at the call centre, not just the normal job pains. Most of the hassles are from the various calls we take day in and day out. At 8pm closing: ‘I know you close now and I’m sorry to trouble you, but could you just set up three policies for me. IContinue reading “Call Centre Hassles”

The Right People To Work Here

The higher ranks of the company have mentioned recently that they want the right kind of people for the job. Mentioned several times actually. They have also said that anyone who does not have the right attitude should go elsewhere. During a meeting last week where we were discussing what would make the company an evenContinue reading “The Right People To Work Here”

Business Needs

Due to business needs I’ve been ‘selected’ to go to another department. I’ve been in this department before and I do enjoy it so I’m not that worried about the move. The problem is with the way it’s been done. Usually internal jobs are advertised internally first and then externally. This hasn’t been advertised atContinue reading “Business Needs”

Why Work In A Call Centre?

I began to write a blog about the day to day experience of my working life. I’ve been working at the call centre for over 11 years now and this seemed like a good way of getting rid of stress and of laughing at some of the stupid things that can happen at work. IContinue reading “Why Work In A Call Centre?”

Relationships At Work

Relationships at work can often go very badly, and it’s often older and wiser people who tell you never to see anyone at work – people who have been there, got the t-shirt and then got the pants to match. They often have a point. We spend a lot of time at work – biggestContinue reading “Relationships At Work”