Category Archives: Call Centres
Internet Access
My company recently decided to give the call centre email and internet access. You’d have thought that in the 21st century we would have had this many moons ago. It’s great to get it. We can’t email customers. We can’t use the email for personal use. The managers can send us briefs by email soContinue reading “Internet Access”
Saturday Highs And Sunday Lows
Yesterday I had a lovely massage, facial, manicure and pedicure. A few hours of unashamed self-pampering that went down extremely well. Actually my daughter paid for it and gave it me as a birthday present. Lovely! The last time I went for a manicure it was at place where they used all electrical equipment andContinue reading “Saturday Highs And Sunday Lows”
Getting Away With The Ridiculous
Have you noticed how firms seem to be getting away with the ridiculous at the moment? Take illness for instance. It used to be classed as discrimination to fire someone because of their health problems, but now it seems that it’s a perfectly reasonable excuse to get rid of someone. All they need to sayContinue reading “Getting Away With The Ridiculous”
Christmas Already
Went to a local DIY store today – a very well-known one. I won’t mention the name as they’re not paying me for advertising! They had a whole section dedicated to Christmas. Trees, baubles, decorations, wreaths, and the obligatory toys. You know the ones where you press the button and the music starts. I spentContinue reading “Christmas Already”
Packhorses
It’s so busy at work at the moment we all feel like a bunch of packhorses. Do this, do that, jump, jump again, stay in your seat. Their favourite one is ‘get on available’. Everything we do that is not on the phone is questioned. Where are you going? What are you doing? Why areContinue reading “Packhorses”
Training
Saying that I had booked this week as annual leave I had a call on Wednesday from my manager. I was told that there was training today and asked if I wanted to attend. Well, this is training that I have been asking to do, for several months, so I agreed to cancel one day annual leaveContinue reading “Training”
Why Work In A Call Centre?
I began to write a blog about the day to day experience of my working life. I’ve been working at the call centre for over 11 years now and this seemed like a good way of getting rid of stress and of laughing at some of the stupid things that can happen at work. IContinue reading “Why Work In A Call Centre?”
Job Hunting
Well I’ve managed to load Ebay with a few things. Not enough to make me rich but at least it will get rid of a few items that I had packed away. Still got a few other bits and bobs to put on there as well. Also looking at the jobs out there. I thinkContinue reading “Job Hunting”
Annual Leave
Well I’ve got this week off. Fantastic! The whole week off work! Hence the fact that I am a very happy person on a Monday morning! I had a sort out over the weekend because Ebay sent me an email offering free listings until Wednesday. So I’m going to be busy on the computer floggingContinue reading “Annual Leave”
Natural Matrix Therapy 