Mandee

Environmentalism Or Being Green

My work colleague sent me this so I’d like to share. Checking out at the supermarket, the young cashier suggested to the much older woman, that she should bring her own grocery bags because plastic bags weren’t good for the environment. The older woman apologised and explained, “We didn’t have this ‘green thing’ back inContinue reading “Environmentalism Or Being Green”

Work Toilets

I touched on the topic of work toilets in my last blog. Well this blog is devoted to the subject! DO NOT READ WHILE EATING. I’m sure everyone knows of people who go the toilet and don’t bother washing their hands. There’s also those who can’t be bothered to flush the toilet or put paperContinue reading “Work Toilets”

Aches, Pains, And Ailments

Following on from previous blogs about the ease of falling sick in the call centre, it’s not just people going to work sick that are the problem. There’s also the hazard of the aches, pains, ailments from the job itself and the equipment being used. It’s normally very busy and we are requested to giveContinue reading “Aches, Pains, And Ailments”

Relationships At Work

Relationships at work can often go very badly, and it’s often older and wiser people who tell you never to see anyone at work – people who have been there, got the t-shirt and then got the pants to match. They often have a point. We spend a lot of time at work – biggestContinue reading “Relationships At Work”

Phone Etiquette Part 2

Continued… 6) The Hands Free Lover What’s the point of putting your phone on speaker and standing the other side of the room? It sounds as though you are speaking to a family member. We are only going to say ‘hello’ so many times before we assume you don’t wish to speak to us andContinue reading “Phone Etiquette Part 2”

Phone Etiquette Part 1

We constantly get callers who don’t know how to use the telephone with the correct etiquette – or manners as it’s more commonly called. Here’s a list of some of the more common rude mannerisms. 1) The Hollywood Actor We’ve all seen the films where some actor or another has to use the phone. TheyContinue reading “Phone Etiquette Part 1”

Ill

Well it’s a Sunday, my day off, and I’m sitting at home with a cold and sore throat. Crap. I’m dosing myself up with paracetamol and a lie in. I’m up now obviously. A nice lie in the bath is also planned with a book. So illness does have it’s positive side. I’ve probably gotContinue reading “Ill”

Full Moon

It was the full moon yesterday and, sure enough, we had some strange calls. As well as almost every caller taking about 10 minutes to actually tell me why they were calling, there were a few of the more memorable calls. ‘Good morning. You’re through to…Can I take your address please?’ ‘The house is called…It’sContinue reading “Full Moon”

Full Moon Is Almost Here

It’s almost a full moon and the loonies are out in force. Loonies/looney from lunar meaning moon. Just in case you didn’t know. People in centuries past believed that the moon had an effect on the way people behaved or thought. Science of course sees this as an old wives tale. Working at the callContinue reading “Full Moon Is Almost Here”

Same Cover?

A guy called asking to take out cover. He came through on a particular line for a particular cover we do. The customer then proceeded to give me the reference for a completely different cover. It didn’t throw me. I merely double checked the reference and proceeded to set up the policy. I reached theContinue reading “Same Cover?”